Delivery Detail

Item will be delivered via our courier. For orders outside of JADETABEK areas, please contact our Customer Service at [email protected] or +622122464360 for delivery fee calculation.

Shipping Return

Shipping Information

Our shipping fees cover the processing of your order, handling and packing your purchased items. Most items are shipped from our warehouses to arrive within 5 (five) business days of when you order has left our warehouse.

Return Information

We highly take pride on the quality of all our items. Thus, we ensure the satisfaction on the items you purchased through performing quality measurements before delivery. If for any reason you would like to return this item, please inform us by sending us an e-mail at [email protected] within 5 (five) business days of when item has been delivered to your desired location.

To ensure your rug looking at it’s best, unroll your rug and gently vacuum or brush it. Then, allow 24 hours for the rug to flatten. Use carpet shampoo to clean your rug. Clean spots or spills immediately off your rug in order to prevent damage and to make cleaning easier. Liquid spills should be cleaned up immediately with a clean absorbent tissue or cloth. When cleaning your rug, do not over wet the rug with water based carpet shampoo.